Privacy Policy

Personal Information – Your Right To Be Informed

You have the right to be informed about the collection and use of your personal data by Eternity Hall Photography. This Privacy Policy describes those rights.

Who we are

Eternity Hall Photography (EHP)
Eternity Hall Farm
Conington
Peterborough PE7 3QF

Our website address is: www.eternityhallphotography.co.uk.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Contact forms

When you use our contact form to get in touch with us, we only collect the information you choose to enter. We only retain this information for as long as is necessary in order to address your enquiry. All contact form messages are sent directly to our customer management system (Light Blue) and only the owners of Eternity Hall Photography have access to this information.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

People Shown in Photos on our Website

We display a number of images on our website that have been created by Eternity Hall Photography at real events. All photos are displayed with the full permission of the client and on the understanding that images will be displayed on our website. Clients can request images be removed at any time by contacting us.

Storage of Images

Retained photographs are stored on encrypted HDD. Purchased photographs are retained by us indefinitely, although we do not guarantee to retain them for a fixed period of time.

Online wedding collections are hosted for a period of one year.

Embedded content from other websites

Articles on this site may occasionally include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What Do We Use Your Data For?

We only use the data that you give to us to provide the services that you have requested and to inform you about our services.

We share your data with third parties only where this is required by law or to provide the services e.g. payment processors and other service providers. We do not sell your data to third parties.

How Long Do We Keep Your Personal Information?

We keep the information as long as it is required for us to fulfil the services to you, and as is required for financial and accounting purposes and as we are otherwise contractually or legally required to do so.

What rights you have over your data

Right of Access To Your Data

You have a right to know what data we store about you. You can do this by submitting a request to the address shown at the top of the page. We will respond to requests within one month.

Where possible, we will provide the data in a common portable data format.

Please note that we have the right to refuse requests under some circumstances, for example (but not limited to): if we have already provided you with the data; the request is unfounded or excessive; the request would mean disclosing information about another person.

Right of Correction

You have the right to request us to correct incomplete or incorrect data that we hold. You can do this by submitting a request to the address shown at the top of the page. We will respond to requests within one month.

Right To Be Forgotten

You can withdraw your consent at any time, and we will cease to process any further information, except where this is required to complete our obligations to you and your obligations to us. However, this means that we will no longer be able to provide you with services.

You have the right under some circumstances to request that we delete data about you. The circumstances under which we are not required to delete data include (but are not limited to) that the data is still required for the purpose for which it was supplied to us and is required to comply with legal obligations. See also “How Long Do We Keep Your Personal Information?”

You can request the deletion of data by submitting a request to the address shown at the top of the page. We will respond to requests within one month.

Visitors to the Website – Cookies

Cookies are small files that are placed on your computer by the web browser and can be essential in the proper working of the website. They are used to store user preferences and learn about web pages you visit. They help to improve your experience on the site and help us to improve the site.

We use Google Analytics to help monitor the usage of the site. Data collected is anonymous and is combined with that of other visitors to help us understand overall usage of the website and hence make the site better for our visitors.

If you do not wish to have your activity on the site recorded by Google Analytics, you can install the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout).

If you do not want us to store any cookies, please decline the acceptance notice when you first visit the site. You can then prevent your browser from accepting new cookies in your browser settings before revisiting the site. However, some functions of the website may not work correctly.

Your right to complain

As well as the right to withdraw consent and exercise any of the above rights mentioned under ‘Your rights under the GDPR’, you also have the right to raise a complaint with a regulatory body. In the United Kingdom, this is the Information Commissioner’s Office (ICO). If you have concerns about the way your data is being processed by an organisation, you can find out more here.